LTEN COVID-19 Health & Safety Guidelines

Learn how LTEN is keeping you safe with our updated health and safety measures. LTEN will work in accordance with guidelines of the JW, the city of Phoenix, the state of Arizona, and federal authorities to ensure the safety of all attendees, exhibitors, and staff.

LTEN will update procedures as needed to reflect local, state and federal guidelines. Please check back here for further updates.

Last updated: June 1, 2022

Vaccines Are Required. Masks Are Not Required, But Recommended.

Onsite, we’ll request proof of COVID-19 vaccination (physical vaccination card or digital copy of your card) when you check-in at Registration, before you print your badge.

Certifying You Are Fully Vaccinated for COVID-19 (the CDC’s definition of fully vaccinated has not changed and does not include a booster. Everyone is still considered fully vaccinated two weeks after their second dose in a two-dose series, such as the Pfizer-BioNTech and Moderna vaccines, or two weeks after the single-dose J&J/Janssen vaccine.)

If you have any questions or must request an exemption please send request to Miki White at If requesting an exemption, you’ll be required to show proof of your negative COVID test at our health & safety desk on Level 2 outside of the Grand Oaks Ballroom before you may register. We accept the PCR and Antigen (Rapid) Diagnostic tests.

COVID-19 Vaccination Required

Proof of COVID-19 vaccination will be required to attend the in-person event.

Masking Recommended

We strongly recommend masking based on current local and state health and safety measures and CDC guidelines pertaining to large indoor gatherings. We want to ensure a safe event while balancing the need to connect and conduct business. To that end, we ask all of our event participants use good judgment when interacting with others and wear a mask when safe distancing is not possible or practical.

Contactless Registration Check-In

Your on-site registration experience will be streamlined, physically distanced, and quick and efficient.

Socially-Distanced Networking

We’ve increased the size of the aisles and limited the number of attendees within the exhibit hall and conference rooms. We will adhere to all cleaning protocols outlined by the JW and local, state and federal authorities.

Workshop Seating & Cleaning

All workshops and general sessions are designed with most current social distancing protocols at a limited capacity. Attendants will be dedicated to regular cycles of guest touch point sanitization. Hand sanitizer stations will be available in all rooms and public spaces.

Deeper, More Frequent Cleaning

Extra-stringent daily cleaning procedures that are focused heavily on high touchpoint areas, hospital-grade disinfectants, and dedicated staff to sanitize frequently throughout the day.

Technology Innovations

Marriott properties use enhanced technologies, including electrostatic sprayers and the highest classification of disinfectants recommended by the Centers for Disease Control and Prevention and World Health Organization will be used to sanitize surfaces throughout our hotels.

Contact-less Hotel Service

Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app. Digital menu options will be available mobile device to limit printed menus.

Medical Aid

In the event medical attention is needed, the JW Marriott will have staff ready on site to attend to all needs.

Safety is a Team Effort

  1. Stay home (or in your hotel room) if you have tested positive for COVID-19, are waiting for COVID-19 test results, have COVID-19 symptoms, or if you have had close contact with a person who has tested positive for or who has symptoms of COVID-19.
  2. While onsite, practice everyday preventive actions, including
    • Cover your coughs and sneezes
    • Practices good hygiene protocols
    • Avoid touching your eyes, nose and mouth
    • Modify historic high contact greeting to ‘touchless’ options like a nod, wave or a bow.
    • Follow physical distancing and Personal Protective Equipment (PPE) mandates as required by state/local law, meeting planner and hotel.
  3. Meeting planner to partner on communication and reinforcement of health & safety protocols.

Bookmark this page and check back for new information.

Marriott Case Protocols

If a guest starts to feel ill, they will be encouraged to contact health authorities. Extensive crisis communications plans are in place, so that appropriate quarantine procedures and cleaning protocols may be implemented.


In the event of a guest with a confirmed or suspected case of COVID-19, the guest room will be removed from service to undergo a detailed cleaning protocol. The guest room will not be returned to service until it has been disinfected in accordance with the guidance issued by local health authorities. Similar recovery protocols would be implemented in public spaces, associate offices and work areas.

Marriott Hotels’ Safety Protocols

The JW has elevated their cleanliness standards and are changing hospitality norms. Learn about their multi-pronged approach designed to meet the health and safety challenges presented by COVID-19 as outlined in Marriott’s Commitment to Clean. These protocols will continue to adapt to current needs, in consultation with federal, state and local authorities and health experts.

Other resources for you to review

Travel Advisories

Use the CDC’s Travel Planner for information on restrictions, guidance, and resources for traveling to Phoenix, AZ.

Gaylord Hotel Commitment to Clean

Those that may be unable to vaccinate may request an exemption by contacting g Miki White at Please provide negative COVID test results to our Health & Safety Desk onsite.

Questions about the LTEN conference COVID-19 health & safety measures or want to explore other options to participate in LTEN 2023? Contact us.